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Can I place an order? Will my order be delivered?
Yes, AMBI is open for business and, currently, shipping activities are continuing. However, due to the effect COVID-19 has had on the business community, delivery times may be longer than usual. Please allow 7-10 business days for your order to arrive.
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What is the status of my order?
Once your order has been prepared for shipping, you will receive an email notification containing your tracking number. Please use this information to track the status of your package.
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Is it safe to receive orders?
The AMBI Skincare Team cares about the safety of our employees and our customers and have taken precautions in the workplace. For additional guidance on Coronavirus, please refer to the World Health Organization and CDC websites.
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Will the Ambi Fade Cream work on darkness under the eyes of lighter skinned women?
We do not advise using Ambi Fade Cream around the delicate skin found in the under eye area.
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When will my item expire?
The expiration date is listed on the bottom of the carton or on the back of the tube on the top crimp (that seals the tube closed)
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Does the Ambi Fade Cream contain a sunscreen? If so, what is the SPF factor?
AMBI Fade Cream contains a small amount of SPF. We recommend using an additional sunscreen with at least SPF30.
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Is Ambi Fade Cream applied under or over moisturizer?
Apply AMBI Fade Cream under your moisturizer on clean, dry skin.
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I used the Ambi Fade Cream for dark circles and they were removed. Do you have to continue using this product when your problem is fixed? Will my discolorations come back?
We do not advise using Ambi Fade Cream around the delicate skin found in the under eye area. In order to help prevent reoccurrence, please use an eye cream with SPF.
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Why did Ambi stop offering the Fade Cream Normal and Fade Cream Oily products?
We have discontinued our Ambi Fade Cream Normal and Ambi Fade Cream Oily formulated with 2% Niacinamide. Per the FDA, products with the ingredient niacinamide can no longer be available to consumers over the counter and can only be prescribed by a licensed board-certified Dermatologist. Ambi is excited to bring to the market three NEW clinically-studied niacinamide-free Fade Collection.
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Will Ambi Fade Cream work for colored skin?
Yes this product works to fade skin discoloration on people of all skin tones, including darker skin.
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Does Ambi Fade Cream work for melasma?
Yes, AMBI Fade Creams can be used for the gradual fading of pigment that may occur in pregnancy.
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Does Ambi Fade Cream work for dark skinned people?
Yes this product works to fade skin discoloration on people of all skin tones, including darker skin.
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Does Ambi Fade Cream work for men?
Yes, many men have tried (and loved) Ambi Fade Cream.
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Does the dark spots come back if you stop using it?
It is extremely critical that you use sunscreen of at least SPF30 when using fade cream. Sun exposure without sunscreen can cause sun spots to reoccur. The proper way to use the fade creams is to apply
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Can this product be used all over my face or as a spot treatment?
Yes. Our new Even & Clear Fade Creams can be used all over the face or on the body. These products do not have to be used just as a spot treatment.
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Has anyone used on the bikini area?
We recommend using this product on the face, and body area excluding intimate parts (like your bikini area).
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Can I apply makeup after putting Fade Cream on? If so, how long do I have to wait to apply the makeup?
Yes, you can apply makeup after applying the fade cream. We recommend applying makeup a couple of minutes after applying the fade cream to skin.
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I'm dark & my skin tone is uneven . Will this work for evening skin tone all around?
We only recommend using Ambi to treat fading hyperpigmentation, acne marks, sun spots, melasma, and other skin discoloration issues.
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Can you use the Fade Cream and the daily moisturizer together?
Yes, you can use the Fade Cream and a daily moisturizer together. Apply the Fade Cream to clean, dry skin. Follow with your moisturizer. Be sure to always use sunscreen in the morning of at least SPF30.
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How do I know whether to buy the Fade Cream, Fade Serum Retinol or the Advanced Fade Cream?
- Fade Cream: for those with moderate dark spots and skin tone evening. Can be used day and/or night. Suitable for all skin types.
- Advanced Fade Cream: for those with stubborn dark spots and skin tone evening. Can be used day and/or night. Suitable for all skin types.
- Fade Serum Retinol: for those who want to improve skin texture, reduce dark marks and even skin tone. Recommended use at night. Suitable for all skin types, including sensitive skin.
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How do I use the Fade Cream or Advanced Fade Cream?
Use twice daily, apply a small amount to dry face and other affected areas. For morning use, follow with a broad-spectrum sunscreen or our AMBI Even & Clear Facial Moisturizer with SPF 30.
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Can I use the Fade Cream or Advanced Fade Cream in combination with Fade Serum Retinol?
Yes. The Fade Cream or Advanced Fade Cream can be used in your morning routine of the same day with the Fade Serum Retinol, which is recommended for use during your evening/night routine. Always remember to use a sunscreen during the day.
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Will the Ambi Even & Clear Fade Cream and Fade Serum Retinol products have a bleaching effect on my pillow overnight similar to using niacinamide or benzoyl peroxide?
No. Our new Fade Cream & Fade Serum Retinol products will not cause bleaching or discoloration to fabric.
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Can the Exfoliating Wash be used daily?
Yes, the Even & Clear Exfoliating Wash can be used daily. Because excessive drying of the skin may occur, start with one application daily, then gradually increase to two times a day if needed or as directed by a doctor.
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Is the Exfoliating Wash for backne?
The Ambi Even & Clear Exfoliating Wash can be used on face, chest, and back.
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Will the Exfoliating Wash help remove my black spots? Or do I need to use another product from Ambi?
To fade dark spots, we recommending using the Ambi Fade Cream for Normal or Oily Skin.
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Can I wash my whole body with the Exfoliating Wash or just the face?
The Ambi Even & Clear Exfoliating Wash can be used on face, chest, and back.
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Can men use the Exfoliating Wash and if so, would it be just as effective?
This product is suitable for use on both men and women.
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What's exfoliating in this? I just used mine for the first time and there's no sand, apricot pit, micro-beads, etc to scrub dead cells off?
The Ambi Even & Clear Exfoliating Wash contains 1.5% Salicylic Acid, a chemical exfoliant that also unclogs pores.
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Is the new 20% Vitamin C Glow Serum a new and improved formulation to the previous product Ambi offered in the past?
Absolutely, we’ve refined the formula and improved the texture and feel of the product without sacrificing the amount of Vitamin C.
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How is the new 20% Vitamin C Glow Serum different than the AMBI Under Eye Serum?
The Vitamin C Glow Serum can be used on the face and neck for brightening and evening tone. Avoid the area around the eyes and mouth. The Ambi Under Eye Serum is formulated specifically for use on the delicate skin under and around the eyes for the reduction of fine lines and restore skin elasticity.
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How long before you see results after using the Complexion Cleansing Bar Soap?
The Ambi Complexion Cleansing Bar gently cleanses skin washing away makeup and surface impurities for soft, clean skin. Skin feels clean immediately after use.
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When do I apply the 20% Vitamin C Glow Serum in my AMBI skincare regimen? Day and Night?
For better results use once in the morning and at nighttime. Always use a broad-spectrum sunscreen when using in the daytime.
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Should I use 20% Vitamin C Glow Serum while experiencing a breakout?
We recommend using the 20% Vitamin C Glow Serum when your breakout is no longer active. It can be used for brightening and evening skin tone post-breakout.
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Why does the serum turn darker over time?
Vitamin C changes color with exposure to light and air so it is normal for cosmetic products formulated with high amounts of Vitamin C to darken over time once opened. This does not change the effectiveness of the product.
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Does the Complexion Cleansing Bar Soap actually fade dark spots on your body?
This product does not fade dark spots. To fade dark spots we recommend using the Ambi Fade Cream for Normal or Oily Skin.
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Can you wash your entire body with this soap?
Yes, the Ambi Complexion Cleansing Bar can also be used on your body.
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Does this soap lighten your skin tone? I am dark skinned and would like to stay that way
No this product does not lighten your skin tone. It cleanses the skin to remove makeup and surface impurities.
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